To create a new tender:

• Select File from the top left of the Find Tender screen.
• A submenu appears.
• Select New >Tender.
• The New Tender Type box appears.
• iMerchant contains eight tender types:
  • Cash*:  represents local currency.
    • If your store is in the United States, Cash represents U.S. dollars.
  • Simple: represents tenders that the system does not keep a balance on
    • such as gift certificates without balances being kept, student cards, etc.
  • Credit Card: represents credit cards
  • Debit Card*: represents debit cards as opposed to credit cards
  • Balance Card: represents certificate style tenders where the balance is kept within the system
    • this includes store credit, gift certificates with balances being kept, deposits, used-book voucher, etc.
    • Balance cards can also be recycled and used again.
      • For information on how to recycle balance cards click here.
  • Accounts Receivable: is very similar to Balance Card.
    • It represents the store allowing a customer to take everything on credit and to pay later
    • Such as an in-house charge.
    • You can add and maintain customers' A/R accounts in Customer Properties
  • Foreign Exchange: represents foreign currency, for currency conversion purposes.
  • Check*: represents checks

* Cash, Debit Card, and Check can only have one tender

When creating new tenders, you can have as many tenders as you want within the Simple, Credit Card, Balance Card, Accounts Receivable, and Foreign Exchange tender types.

When the New Tender Type box appears, you need to select the tender type for the new tender you are creating:

• In the New Tender Type box
• Click on the arrow to the right of the New Tender Type field.
• A list of the eight available tender types appears.
• From this list, select the tender type you want.
• It will automatically display in the New Tender Type field.
• Once you have selected a tender type
• Click on the Next button within the New Tender Type box.
• The Tender Properties box appears.

The Tender Properties box is where you define the many aspects of the tender you are creating.

At the top of the box, the Type of tender field automatically fills in with the tender type you just selected from the New Tender Type box.

The Description and Code fields are blank.

You need to fill those in.

• In the Description field
  • Key in a description for the tender you are creating.
  • Choose a description that makes sense to you.
    • For example, for a VISA credit card, you may key in something like, "VISA card."
• In the Code field
  • Key in a code for the tender you are creating.
  • Choose a code that makes sense to you.
    • For example, for a VISA credit card, you might key in, "VISA."

There are seven tabs in the Tender Properties box that you will move through in the following order:

NOTE: If a tab does not apply to a tender type you are creating, then, upon clicking on that tab, the fields at the bottom of the Tender Properties box will be grayed out.

1) General - applies to all tender types

• Automatically selected when you access Tender Properties
• The following fields need to be filled in:
  • Summary Description: pertains to what will print on the sales and receipt summary for this tender.
    • Key in an appropriate description.
  • Accounting Code: is where you assign an Accounting Category to the tender.
    • This will enable you to export tender G/L information when you run the G/L Export
    • Without assigning an Accounting Category to the tender in question, no G/L Export pertaining to the tender will be possible.
  • Currency Code: sets the local currency.
    • For example, if you are in the United States, you would set the Currency Code to USA.
  • Open Cash Drawer: has a box to the left of it.
    • Checked = the cash drawer will automatically pop open if this tender is used.
    • Unchecked = the cash drawer will remain closed when this tender is used.
  • Allow as Return Credit: has a box to the left of it.
    • Checked = you can give customers a refund using this tender.
    • Unchecked = you cannot give customers a refund using this tender.
  • Used Only = has a box to the left of it.
  • This field only applies to the Balance Card tender type.
  • With all other tender types, this field will be grayed out.
    • Checked = this tender can only be used toward used books.
      • The tender will not apply to anything else in your inventory.
    • Unchecked = this tender can be used for other products in your inventory, not just used books.

Once you have set the fields under the General tab the way you want them, you can proceed to the next tab.

2) Service - applies only to certain tender types

The Service tab is tied mainly to the Balance Card tender type.

This tab only applies if you plan on selling this tender.

With almost all other tender types, the fields under the Service tab will be grayed out and ignored.

But if you need to fill them in, here is a description of the fields you will find under the Service tab:

• Issue as Tender Service: has a box to the left of it.
  • Checked: You will sell this tender as a form of issuing it to customers
  • You will also need to fill out all of the fields under the Service tab.
  • Unchecked: You will not be selling this tender as a form of issuing it to customers
  • You can ignore the fields under the Service tab.
  • If you checked the Issue as Tender Service box, fill in the following fields:
• Description: the description of the service tender.
  • Key in a description that makes sense to you.
• Short Description: is an abbreviated description of the tender
  • It needs to be unique within Services.

Note: You must create service tenders here in Tender Properties, but once created, you can maintain them in Service Properties

• Allow Discount: here you determine whether or not you will allow discounts for this tender.
  • Click on the arrow to the right of the field, and select the choice you want.
• Cost Percentage: generally only comes into play when there is no fixed cost for a service.
  • For service tenders, simply leave this field set to zero.

Once you have set the fields under the Service tab the way you want them, you can proceed to the next tab.

3) Balance - applies only to certain tender types

The Balance tab is tied to the Balance Card and Accounts Receivable tender types.

With other tender types, the fields under the Balance tab will be grayed out and ignored.

But if you need to fill them in, here is a description of the fields you will find under the Balance tab:

• Maximum Payout Allowed: pertains to a cash payback for this tender.
  • If the customer wants to get cash back from this account balance, this field determines the maximum amount you will pay back.
• Automatic Payout when Balance reaches: sets a fixed balance.
  • When that balance is reached, an automatic payout of the balance (in cash) will be given to the customer.
• Must Scan: has a box to the left of it.
  • Checked = you have created your own cards for this tender, outside of [i] Merchant.
    • When you issue the tender to a customer, you will need to scan it.
    • Any reusable balance cards must have the Must Scan box checked.
  • Unchecked = You created your cards within iMerchant.
• Add to existing balance: has a box to the left of it.
  • Checked = value can be added to the balance of this tender.
  • Unchecked = value cannot be added to the tender's balance.
• Name Required: has a box to the left of it.
  • Checked = POS will require a name to be entered when selling the tender.
  • Unchecked = no name will be required.
• Print Balance: determines whether or not the balance for this tender will print on the customer's sales receipt.
  • Choose Yes or No.
• Issue Document: determines whether or not the system will validate the tender (in addition to printing the receipt), just print the receipt, or not print a voucher document at all..
• Auto Close in Days (optional): When filled in (i.e., not zero), the system will calculate a closing date for the Balance account.
  • Whatever number of days you enter in this field represents the number of days before the account is closed, calculated from the date the account is created.
    • Example: You create an account on 7/10/18.
    • You key in 14 in this field.
    • The account will close on 7/25/18.
    • If you leave this field as zero, no closing date will exist.

Once you have set the fields under the Balance tab the way you want them, you can proceed to the Requirements.

4) Requirements - applies to all tender types

The Requirements tab applies to all tenders.

The fields under this tab define the rules that govern the tender.

Be sure to fill in all of the following fields:

• ID Required: determines whether the customer must show ID to the clerk when using this tender at the POS.
  • Required, ID must be shown.
  • None, ID need not be shown.
  • Optional, it is up to the clerk's discretion.
• ID Question: applies only if you selected Required or Optional in the ID Required field.
  • If applicable, key in the question that will display at the POS when this tender is used.
    • For example:
    • For check tender, you may have the system prompt the clerk for the customer's driver's licence number.
    • If you set the ID Required field to Required, this question needs to be answered at the POS, or the system will not let the clerk proceed with the sale.
• Min net sale (optional): sets the minimum dollar amount your store will take for the tender.
  • For example, if you don't want to take this tender for sales under $5.00, enter $5.00 in this field.
  • If you don't want to set a minimum dollar amount, ignore this field.
• Max net sale (optional): sets the maximum dollar amount your store will take for the tender.
  • For example, if you don't want to take this tender for sales over $1,000, enter $1,000 in this field.
  • If you don't want to set a maximum dollar amount, ignore this field.
• Min Credit (optional): sets the minimum dollar amount for which your store will issue credit or cash back for this tender for a return.
  • For example, if you don't want to issue credit or cash back for a return under $2.00 for this tender, enter $2.00 in this field.
  • If you don't want to set a minimum credit dollar amount, ignore this field.
• Max Credit (optional): sets the maximum dollar amount for which your store will issue credit or cash back for this tender for a return.
  • For example, if you don't want to issue credit or cash back for a return over $2,000 for this tender, enter $2,000 in this field.
  • If you don't want to set a maximum credit dollar amount, ignore this field.

Once you have set the fields under the Requirements tab the way you want them, you can proceed to the Validate tab.

5) Validate - applies to all tender types

The Validate tab determines whether or not you want the tender validated at the POS.

The fields under the Validate tab are as follows:

• Validate: has a box to the left of it.
  • Checked = the tender will be validated at the POS.
    • You will want to fill in the remaining fields under the Validate tab.
  • Unchecked = the tender will not be validated and you can ignore the fields under the Validate tab.
• Validate Message: allows you to key in the validation message that you want printed on the tender.
  • For example, you might want the account number to be printed on the back of a check.
• Validate Prompt: allows you to key in the message that will display at the POS.
  • This message will prompt the clerk to validate the tender.
  • For example, "Place check in printer for validation."

Once you have set the fields under the Validate tab the way you want them, you can proceed to the Credit Card tab.

6) Credit Card - applies only to certain tender types

The Credit Card tab applies to credit cards and for the debit card tender.

Fill in the following fields if you are creating a Credit Card or Debit Card tender:

• Card Type: gives you a selection of card types.
  • Click on the arrow to the right of the field and select the card type you are setting up.
• Interface: determines whether you are connected to the iMerchant credit card authorization service or not.
  • If you are, select PC Charge.
  • If you do not use PC Charge
    • Select None.
      • If you select None, you must get authorization outside of the iMerchant POS module.

Once you have set the fields under the Credit Card tab the way you want them, you can proceed to the Receipt tab.

7) Receipt - applies to all tender types

The fields under the Receipts tab affect the customer sales receipt for the selected tender.

The Receipts tab applies to all tender types.

Fill in the following fields:

• Receipt for Drawer: determines whether or not you want a duplicate sales receipt for the cash drawer.
  • If you do, choose Yes
  • If not, choose No
• Sale Signature: has a box to the left of it.
  • Checked = a signature line will print on the receipt and the customer will need to sign the receipt when using this tender for a purchase.
• Refund Signature: has a box to the left of it.
  • Checked = a signature line will print on the receipt and the customer will need to sign the receipt when accepting a refund with this tender.
• Receipt Description: determines what the tender is called on the receipt.
• Receipt Message (optional): Key in any message you would like to appear on the customer's receipt specific to the tender type used.
  • Please note, this is not the general message that will always appear in the footer of your store's receipts.
  • This is a message that will appear with a particular tender type.

When you are finished setting up the tender properties

Click on the Close button.

If you did not save the tender properties, you will be prompted to save them now.

Once you have done that, you are returned to the Find Tender screen, and the tender you just added will now be included in the table of tenders.

To access an existing tenders properties:

• Highlight the tender.
• Click on the Properties button at the right of the screen.
• You are taken to Tender Properties for that tender.
• From there, you can view the properties or change them.