In order to accept Tips you have to set up the Store / Register / and Pin Pad - this set up gives you the ability to only accept tips at a register in the Cafe if you'd like.
1. Store Properties
Go To Tools > Parameters > Store
Select the Store in question
In the POS Tab under Tip Service is where you will set up tips as a Service.
Check the Prompt for Tips Box to activate the field
Click on the Binoculars to set up a new Tip Service and to assign those Tips to the appropriate Accounting information
Save and Close Store Properties
2. Register Set Up
Go To: Tools > Parameters > Register
Select the Register you want to set up tips on.
Within Register Properties you have 4 options for Tips under Prompt For Tip
1. Do Not Prompt - if the register isn't accepting tips - keep this selection
2. In POS - this will pop up a tip prompt on the POS Screen
3. Pin Pad / In POS - tip prompt will appear in both locations
4. Only Prompt on Pin Pad - this option is available to Datacap and Pineapple Payments Integrations
Save and Close Register Properties
3. Pin Pad Setup
Tools > Parameters > Pineapple Device or Datacap Device at the bottom of the device parameters you will select one of four options.
- Do Not Offer suggestion: will allow manual Pin Pad entry of a tip amount
- Show Percentage: will only show percentage amount as tip option
- Show Percentage and Amount: Will show the % and the $ amount of the tip
- Show Amount: Will show the $ amount of the tip
- Show Amount and Percentage: Same as Percentage and Amount just displayed in a different way
NOTE - if using Datacap you will need to do a Parameter download on the device to activate Tips.
Once you've chosen how you want the tip option to display you can then enter the offered % to calculate tip on in the 3 (Pineapple) or 4 (Datacap) fields
Click Save and Close and you are all set to accept tips in this store and at this register.