Knowledge Base

View the Balance Card number sold on a particular transaction.

Updated on

Customer:

I'm having trouble remembering how to view the balance card # that was sold on a particular transaction.

I have the sale ID but want to see the account #s of the four gift cards sold.

Answer:

If you have the Sale ID you can use the Tender Balance History finder.

Go To:

Modules > Point of Sale > Tender Balance History

  • Use the Sale Number field with your sale ID.
  • This will bring up the entry made by the sale.
  • The Properties button will call up the sale for review.
  • There is a Tender Account number column which has the Account Number
    • You can use the Account Number in the Tender Accounts finder to see an overview of the account.
  • The history option of Tender Balances will show you all the historical activity against the account.
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