The following steps are necessary in order to log into the [i]merchant ftp site:
- Go to ftp://[email protected]
- User: imerchant
- Password: Contact [email protected] for the password
Locate the file on the FTP site for the release you would like to install. (it may change by the time you read this, you may always grab the latest version on the ftp site) Save the file in a location that is accessible to all of your PCs, or, place it on a thumb drive.
This must be installed on the server first, then on the POS PC’s, followed by lookup and receiving… For each of the device (server and PC) you must uninstall the existing [i]merchant program and then install the new release. Use Windows Control Panel, Add Remove Programs to remove the old version. Within the folder that was download is a file called setup. Run this to install the new release.
Install the release on the server first since there is a database update. After the new release is installed launch [i]merchant on the server. You will be prompted to update the database, select yes. The database update screen will ask for a user and password for the database.
Contact [email protected] for the username and password credentials.
Access FTP Site in Google Chrome Browser
If you are having trouble accessing our FTP site via a browser, try enabling the following feature:
How to Enable FTP Support in ChromeIn Chrome 81, FTP support is disabled by default, but you can enable it using the # enable-ftp flag.
- Open Chrome and type “chrome://flags” in the address bar.
- Once in the flags area, type “enable-ftp” in the search bar stating “search flags”.
- When you see the “Enable support for FTP URLs” option tap where it says “Default”.
- Tap “Enable” option.
- Hit “Relaunch Now” option at the bottom of the page.
- Chrome will relaunch and the Chrome will start supporting FTP.
